Privacy Policy
Last Updated: March 3, 2026
1. Introduction
Welcome to ScopeSnap (“we”, “our”, or “us”).
ScopeSnap is a SaaS application that helps software teams organize and surface project scope during early discovery and estimation.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the “Service”).
By using the Service, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect the following information when you use the Service:
- Name
- Email address
- Company name
- Account login credentials
- Billing information (processed via Stripe)
- Project data, notes, scope items, documents, and other content submitted to the platform
2.2 Automatically Collected Information
When you use the Service, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Usage data (pages visited, interactions, timestamps)
- Cookies and similar tracking technologies
2.3 Third-Party Service Providers
We use trusted third-party providers to operate the Service, including:
- Stripe (payment processing)
- Supabase (database and authentication)
- Vercel (hosting infrastructure)
- PostHog (analytics)
- Resend (email delivery)
These providers process data according to their own privacy policies.
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Authenticate users
- Process payments and manage subscriptions
- Improve product functionality and performance
- Communicate with you about updates, security, and support
- Prevent fraud, abuse, or misuse
- Comply with legal obligations
We do not sell your personal data.
4. AI and Data Processing
ScopeSnap uses AI services to analyze project context and generate structured scope items and related outputs.
Project data you submit may be processed by third-party AI providers solely for the purpose of generating responses within the application.
We do not use your data to train public AI models unless explicitly stated.
5. Data Retention
We retain personal and project data for as long as your account remains active or as necessary to provide the Service.
You may request deletion of your account and associated data at any time by contacting us at privacy@scopesnap.io.
We may retain certain information if required by law.
6. Data Security
We implement reasonable technical and organizational safeguards to protect your information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of processing
- Data portability
To exercise these rights, contact us at privacy@scopesnap.io.
8. Cookies
We use cookies and similar technologies to:
- Maintain login sessions
- Analyze usage patterns
- Improve product performance
You can control cookies through your browser settings.
9. International Data Transfers
Your information may be processed and stored in countries outside your place of residence, including Canada and the United States.
By using the Service, you consent to such transfers.
10. Children's Privacy
The Service is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will update the “Last Updated” date at the top of this page when changes are made.
Continued use of the Service after changes constitutes acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy, contact:
ScopeSnap